SMS Terms

Last updated: August 2, 2026

What Messages Are Sent

When you call a business that uses CallKatch and the call goes unanswered, you may receive an automated text message from that business's dedicated number. Follow-up messages answer your questions, offer appointment times, and confirm bookings you request.

Opting Out

Reply STOP to any message to stop receiving texts from that business's number. You can reply START later to opt back in. Standard carrier handling of STOP/START/HELP keywords applies.

Message Frequency & Rates

Message frequency varies with your conversation, messages are sent in reply to your calls and texts, plus appointment confirmations you request. Message and data rates from your carrier may apply.

Automated Conversations

Replies are generated automatically on behalf of the business, using the services, prices, hours, and policies the business has configured. If the assistant cannot answer a question, it says so and the business owner can follow up personally.

Support

For help with messages from a specific business, contact that business directly. For questions about the CallKatch service: alex@callkatch.com